Returns & Refunds

We're 100% sure you'll love our products!

But if for some reason you're not happy with your purchase, we offer hassle fre returns!

Email us at hello@rusticandconcept.com and we will analyze your case and inform you if we can procced with a refund.

If you received a defective product, kindly email us and send photos of your purchase. Please note that return shipping costs will be covered from your side. We will gladly proceed with a refund after we receive the faulty product.

Kindly keep in mind that you will need to inform us about your case within 2 days after receiving your package.