Returns & Refunds – Rustic & Concept

Returns & Refunds

We're 100% sure you'll love our products!

But if for some reason you're not happy with your purchase, we offer hassle fre returns!

Email us at and we will analyze your case and inform you if we can procced with a refund.

If you received a defective product, kindly email us and send photos of your purchase. Please note that return shipping costs will be covered from your side. We will gladly proceed with a refund after we receive the faulty product.

Kindly keep in mind that you will need to inform us about your case within 2 days after receiving your package.